Everyone is welcome in General Practice.

You do not need to proof of ID, address, immigration status or an NHS number in order to receive care or see a GP.

We now have a new telephone system in place, if you do not wish to stay on the line but want to keep your place in the queue, you can do so by requesting an automatic call back.

We would like to thank our patients who have been brilliant and adapted really well to the recent changes and apologise for any delay that may have been caused when contacting the Surgery by telephone, this has been a very difficult time for everybody and we appreciate your understanding during this time.

We are actively recalling patients on disease management registers to undertake their annual reviews. It is important that you attend these appointments so we can ensure we are providing you with high quality care and follow on management plans.

We have now got a separate telephone line to deal with these specific appointments 01302 986111, this line is available Monday to Friday between 9am and 4pm.

Gentle reminder: If you no longer require your booked appointment please be courteous and cancel so that another patient requiring medical help can utilise the appointment you no longer require.

Please, please only attend A&E if you have a medical emergency. This is not a service for minor presenting ailments.

All the staff at ASA Medical Group would like to thank our patients for their understanding and patience during these challenging times.




Home Visits

Doctor's bag

Home visits are only made to those who are too ill or disabled to attend the surgery. The Doctor has the right to assess whether consultation should take place and every effort should be made by patients to be seen at the surgery.  Lack of transport in itself is not a reason for a home visit.

  • Please give the receptionist as much information as possible as this helps the doctor assessing your situation.
  • The doctor may ring to discuss the problems so please ensure you have given the correct telephone numbers to the receptionist.
  • Please make sure the doctor can get in when he arrives and to give the correct name and address of the patient.
  • Except for emergencies these should be requested before 11.00am. Please be prepared to give the receptionist a few details, so that the doctors can take into account any degree of urgency when planning their rounds.
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