Noticeboard

Everyone is welcome in General Practice.

You do not need to proof of ID, address, immigration status or an NHS number in order to receive care or see a GP.

We now have a new telephone system in place, if you do not wish to stay on the line but want to keep your place in the queue, you can do so by requesting an automatic call back.

We would like to thank our patients who have been brilliant and adapted really well to the recent changes and apologise for any delay that may have been caused when contacting the Surgery by telephone, this has been a very difficult time for everybody and we appreciate your understanding during this time.

We are actively recalling patients on disease management registers to undertake their annual reviews. It is important that you attend these appointments so we can ensure we are providing you with high quality care and follow on management plans.

We have now got a separate telephone line to deal with these specific appointments 01302 986111, this line is available Monday to Friday between 9am and 4pm.

Gentle reminder: If you no longer require your booked appointment please be courteous and cancel so that another patient requiring medical help can utilise the appointment you no longer require.

Please, please only attend A&E if you have a medical emergency. This is not a service for minor presenting ailments.

All the staff at ASA Medical Group would like to thank our patients for their understanding and patience during these challenging times.

 

 

 

Do It Online

We have three services available for patients on-line; our long established on-line repeat medication ordering and on-line appointment booking which has been supplemented by on-line access to patient records. For all services you will need to be registered for using this service; please contact our Reception for further information to register on line services, preferably after 10.30am. 

OBTAINING YOUR REGISTRATION INFORMATION

To obtain your registration information:
Come to the Surgery in person with suitable identification (photo-ID preferred) and ask the receptionist for details on how to register for Patient Access.  You will receive details through the post and simple to follow instructions which are set out below.

Services Available Online

SystmOnline Login (tpp-uk.com)

https://florey.accurx.com/p/C86022 - Online Triage Booking System

To cancel a pre-booked appointment via text message, either:

1) Reply to the confirmation/reminder text you received with just the word CANCEL or

2) Send a text to 07521 665649 starting with CANCEL and followed by your name, date of birth, the appointment date and time and the surname of the person you were to see.

 
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